April 3, 2025
"What a group. These ladies worked tirelessly to get my refinance complete in a time when the market was not at its best. My heart goes out to Brandi Reynolds, Amanda Clark, and Shelby Hoag. The communication was phenomenal. I mean updates were spectacular. They helped me get some of the documents that I was having a tough time obtaining and made this process very smooth. Words will never be able to describe how much this means to my wife and I. THANK YOU LADIES!!!!!!!!!"
James
March 1, 2025
"Brandi Reynolds and Amanda Clark. What can I say. They worked tirelessly on my refinance. Communication was above and beyond. Always friendly and professional. They pushed hard to get us taken care of in a timely manner. I would highly recommend them to anyone. "
James
February 21, 2025
"The loan officers at VeteransLoans were absolutely amazing in helping us navigate the process of buying a home in Austin, Texas. I want to personally thank Brandi Reynolds and Amanda Clark for the stellar professionalism and attention to detail they gave to every aspect of the home buying process. They answered my questions promptly and checked up on me and my realtor to see if there was anything we needed help with. Honestly, I felt very well taken care of and appreciated. Finally, we got the loan approved and the transaction completed as efficiently and quickly as possible while always keeping my interests and concerns a priority. Thank you."
Elizabeth
December 5, 2024
"I appreciate all the help and patience that I received from both Amanda and Brandi in the processing of the refinancing of my loan. As they say in the commercial, if you need to, give them a call."
maija
November 25, 2024
"Amanda was amazingly helpful and pleasant."
LaTanya
November 19, 2024
"Did not have a pic that I have taken at this time, but more than please with our choice! Brandi Reynolds and Amanda Clarke were so instrumental in making the process seemless! With their knowledge and support was great! Will easily recommend Vetersloans to everyone!"
Floyd
October 19, 2024
Sybil
September 12, 2024
Calvin
September 11, 2024
"Brandi Reynolds and Amanda Clark have been wonderful to work with. They helped with the initial purchase of my home. Brandi told me that when rates went down she would call; well she did. We did the refinance in a few days and it reduced my monthly mortgage payment by $450.00. Brandi and Amanda are excellent examples of those helping veterans. "
Anthony
June 20, 2024
"Brandi and her team (Amanda & Abigail) were awesome every step of the way throughout the process. I definitely will contact Brandi in the near future regarding my Veteran Refinance options. Thanks again, much appreciated, and job well done! Kindest Regards, ~Harvey Davis "
Harvey
May 9, 2024
"Between Brandi and Amanda Clark, they were so easy to work with. Answered all calls, if not immediately, shortly after, kind, patient, and so easy to work with. They did an outstanding job with our VA loan and I would recommend them to anyone who needs their service!!! Thank you again to both of you. "
Linda
April 15, 2024
"God Bless You Brandi, You have impacted and inspired our lives to believe that here still honest, professional, and Blessed people in this planet earth 🌍 that the Lord have place here to help other people. You two have shaped my family and we knew through all the process that you two are two angels 😇 that the Lord send to me and my family so today we can have a shelter. May you continue to bless all the VA families that need your help. As for my wife and me we are going to recommend you as our Personal Loan Officer. 🙏🏻 My wife has a few coworkers that are buying houses and we are going to recommend you to work with all of them. Thank you again for the peace that you gave to me and my family. I will pray for both of you as long as I have life. 🙏🏻🙏🏻🙏🏻🙏🏻 God Bless you and your family from today and for all your generations coming in the future. Daniel Sr. Sierra 🙏🏻🙏🏻"
Daniel
April 11, 2024
"Amanda was wonderful to work with. She answered our emails within 12 hours, she called us back in a timely manner and was very patient with us, especially when my wife and I asked the same question 10 different ways. Amanda kept us informed of the process of buying our first home and explained what we needed to do. She thanked us for being proactive and timely when she needed signatures, documents and pictures. I would recommend every veteran to Amanda and this company "
Jason
April 4, 2024
"Brandi was very helpful thru the entire process. Easy to reach when questions arose."
Russell
March 8, 2024
John
February 23, 2024
George
February 23, 2024
"Exactly what was meant to be."
Brian
October 26, 2023
"We had the pleasure of having this young lady on our team for a year before we bought our home. She was pleasant, helpful and communicated with us every step of the way. Thank you Brandi and Amanda"
Froman
August 22, 2023
"Very helpful, I was denied by 12 other lenders because of my work. I got a call from Brandi saying she could help but I was skeptical because all others had failed. Not only did she get me the loan amount I wanted it was a pleasure working with her team. Her assistant Amanda can get anything done amazing team"
Ari
August 2, 2023
"Me and Kristen just wanted to take a moment say thank you so much for everything you've done over the last 8 months. We have been saving and waiting for 2 years for the right home and this was it and we couldn't be more pleased with how everything went. We believe that God used each of you to make the home we will hopefully spend many happy years growing our family a reality. The process was smooth, we were updated on every step of the way, and even when I was probably too aggressive, you were patient with me and answered all my questions. Kristen and I couldn't have asked for a better situation to build a home in and we are truly grateful for everything that you did."
Clint
July 12, 2023
"My experience with Brandi Reynolds and her team to include Amanda Clark was in a word, phenomenal! I and my daughter felt completely like family throughout this entire process. Amanda Clark was such a great help and as for Brandi Reynolds, by all means CLONE her and I guarantee this lending company will be the best in the world. Seriously Brandi Reynolds has been instrumental and comforting she made me feel at ease during this stressful time. Overall they both were outstanding, professional, kind, considerate, and provided me with everything I requested in a timely and courteous manner. Hands down best service I ever received. "
John
May 9, 2023
"my first inquiry with Brandi was very informative. She was friendly, patient as I asked a lot of questions, understood I was looking for the best rates and service. After talking to other VA loan companies, I came back to Brandi who gave me the best rates. She then had Amanda take over the processing of the loan. Amanda was just a nice and patient as Brandi. I felt I had gained new friends. They both continued to work on the loan and guide me to escrow. I like me new home and thank them for getting me a great loan. 💝 Carolyn "
Carolyn
May 3, 2023
"Brandi, Ian and Team worked FAST with V.A. and Underwriting. Brandi SWORE VeteransUnited were LYING and SHE could drop 1.5%. She was able to drop 2% INSTEAD!!! Some how Brandi convinced Seller to take a $36,000 LOSS on Home Purchase. VeteransLoans.com saved me $2,100 Closing Costs, and $3,970 "Cash at Close". Team worked with Seller/V.A. and Blessed me with a Sellers Credit of $10,000 at Closing. Dropped 2% (7.250% to 5.250%)... Saving me $600/Month or $216,000/30Y BEST DECISION [VeteransLoans.com] I've made and been apart of!"
Jacob
May 2, 2023
"Both Brandi and Amanda were AWESOME. Well done ladies.... well done!"
David
April 28, 2023
"My experience was outstanding and went exceptionally well thanks to Brandi and Amanda. Brandi is a total rockstar! Not only is she beautiful, she knows her shit, she’s smart, she’s a professional, she’s confident, the total package and we’ve never met, lol. I know this from her being The Boss Loan Officer that she is. I felt like i was in great hands at all times. Amanda also made this happen, also a cutie. Her attention to detail, phone calls and emails kept me in the loop. , very professional and kind. Overall very pleased with the experience, no complaints, great customer service and support."
Tonia
April 5, 2023
"Was very satisfied with the way they provided excellent customer service and support. Would highly recommend fellow Veterans to use their services."
Tracy
February 7, 2023
Quintin
December 3, 2022
"I cannot say enough about Brandi. She was very efficient and excellent to work with. I would definitely refer friends and associates to her."
John
August 29, 2022
"My experience with brandi was awesome and I would recommend her to anyone!"
Brittney
February 6, 2022
"I honestly can’t explain how great these guys were. I really, truly feel Brandi and Rachel busted their butt for me and my family. My situation wasn’t the best by any stretch of the imagination, and it seemed like at every turn there was a headache or something to figure out (on my part), but no one seemed to lose hope, and I feel they did everything in their power to get me and my family in a house. I’m beyond grateful for everything you guys were able to do for us. I HIGHLY recommend working with Veterans Loans for your home buying process. Thank you so much! "
Jason
January 28, 2022
"Brandi and Kristie got my refi done faster and more painless than ive ever done it before! They were quickly responsive, knowledgeable and always helpful. Thank you for all the hard work!"
Sean
January 26, 2022
"It was a great experience working with Brandi and the team very professional and efficient definitely will refer to someone in needing of help"
Benjamin
December 29, 2021
"Both Brandi and Kristie Head were a tremendous help and made the whole experience that much easier. They were very responsive and answered all of our questions."
Michael
November 19, 2021
"This was a great experience working with Veteran's loans. All the people who help me along the way where great. They where always there to help when I needed them. "
Ismael
November 18, 2021
"my experience... nothing short of flawless! In all seriousness all 3 ladies i worked with need raises because they are underpaid. It is incredibly rare to have people that are competent, and take the stress out of a situation without even knowing it. First time buying a home and i have heard how daunting the process it can be. Brandi and Rachel answered all my questions honestly and in full. the realtor was trying to talk me out of using them but i stuck to my gut and glad i did. I never felt like things were going to go astray or like something was uncertain. 100 out of 10 recommend! And to the boss man/woman it concerns THEY NEED RAISES!"
lee
October 20, 2021
"Brandi and Courtney are the best. No one could have been better. They are just AWESOME "
Jamie
September 30, 2021
"Brandi and Kristie were of extremely great service to me as I had run into a problem with an incorrect cloud on a part of my property. They stayed in constant touch me and kept me informed on a regular basis as to how that was being handled and together with the folks and Chicago Title were able to resolve the problem and get my loan closed on the 29th as promised. Both are great ladies, very efficient in the job and should get a raise."
Anthony
June 7, 2021
"I'll make this short and sweet, All I can say is you guys are awesome, Kristie Head was a joy to work with, In fact, all of the people that we were in contact with on this Refi. were just amazing, No hassle and they did a great job and it was all done in less than a month. I will recommend you guys to every person I run Into, what a great company this is. The fact that they specialize in VA loans was a plus. Our old Mortgage company said that they could not do another VA refi. and said we had to pay 600 dollars for the appraisal and I thought that was pretty bad so I did some research and found you guys, when I saw the great ratings I thought I give you guys a try and I was not disappointed. These guys are great!"
Patrick
May 19, 2021
"All I can say is Brandi and Kristie are fantastic and made it easy to do this Tefi. Thanks!"
Patrick
March 29, 2021
"The process was very easy from the first phone call to the finish. Brandi was excellent and always available with immediate assistance. "
Karl
March 17, 2021
"Brandi Reynolds is so awesome to work with and she definitely is a "results oriented" professional. I first spoke with Brandi in November 2020 and said I would get back to her. I got back to her late January 2021 to inquire about a VA cash out refinance. Brandi did a fantastic job and got my application going and handed off to one of her team professionals, Kristie Head, who is also awesome to work with. Kristie was definitely on top of the process and both of these exceptional Ladies took me across the finish line. I am so impressed and pleased with their work and will refer anyone I know looking for any mortgage refi, new loan, etc to Brandi. Brandi and Kristie represent the Veterans Loan Brand to the utmost, consummate professionals for sure. I guarantee you, if interest rates fall .5 % I will be "pinging" Brandi to do it again. All the best to Brandi, Kristie and the Veterans Loan Team. Highest regards, Dana"
Dana
March 8, 2021
"The is our second refinance with Veterans Loans and it was amazing. It went quickly and without a hitch; closing was in just about 4 weeks because our previous refinance was with them also. We could always reach them and expect a response within a few hours and they kept us informed of activities on a regular basis. Would highly recommend Brandi and Kristy!"
Terri
February 12, 2021
"Brandi and Kristie are both a pleasure to work with. Very happy with their service and highly recommend."
Daniel
January 15, 2021
"Brandi Reynolds and Kristie Head where the loan officers I worked with during my refinance process. They were both so helpful in explaining the processes and what needed to be done. Kristie stayed in constant contact, letting me know where my loan was at every step, and keeping me updated on anything that was needed from my end. I was always able to reach my team whenever I had a question and they provided great support. I am really happy with the decision to refinance with Veterans Loans, because of the team I worked with. "
Amanda
December 30, 2020
"Hello, I would like to take the opportunity to thank Brandi Reynolds and Kristie Head for all of their hard work. They made my home buying process smooth and painless. They were very professional and supportive in all aspects. No question went unanswered, no call, text, or email went unreturned. Thanks again, James"
James
December 16, 2020
"Thank you Brandi Reynolds and Kristie Head for making all this happen so quickly and painlessly."
William
December 11, 2020
Brian
December 2, 2020
Michael
November 2, 2020
"Buying a home is scary and exciting and wonderful and scary... that being said, Brandi Reynolds and Kristie Head were amazing! They calmed our fears, researched our questions and came back with clear concise answers. Sometimes those answers weren't easy as we had a unique situation with my husband being retired military but still traveling and working on military bases as a government contractor. As such, he was actually on a base in Florida for this whole process and we were not sure whether or not he would be back for closing (he wasn't) he got a POA from the base JAG office and Brandi & Kristie did a lot of work ensuring it was valid since he wasn't a deployed active duty veteran (it was). Brandi went so far as calming his fears on a 3 way call with the 3 of us at 9 pm from her home... I appreciate all they did and all Veteransloans.com is doing for veterans. Thank you! "
Pamela
October 21, 2020
"Excellent experience as they made everything very Easy And we’re very patient and helpful"
Susan
October 16, 2020
John
October 15, 2020
"The process went smoothly and they worked hard to get everything done in a timely manner!"
Nathan
October 7, 2020
"I would to think Kristie Head and her team for the excellent job provided by them. They were very cooperative and always responded to answer all my questions. Excellent Job "
Lyndora
October 3, 2020
"Brandi and Kristie Head were a dream to work with. Very pleasant and professional on the phone. Always followed up with email or text.And helped me secure the loan in a timely manner. The best of the best."
Donald
October 2, 2020
"So easy, so quick and so caring. All who I worked with were professional and effective in getting the refi completed."
James
October 2, 2020
"All who I worked with were professional, caring and quickly to respond to any questions I had during the refi. Definitely would recommend any bet to use their services."
James
September 21, 2020
"The entire team was incredible! I was very nervous as a first time home buyer, and they continuously worked to make the process as stress-free as possible. They answered all of my questions quickly, and really made me feel like they truly cared. Great company!!!"
Serenity
September 19, 2020
"We had an AMAZING experience with our refinance!! Couldn’t be happier! Brandi, Andrew, Kristi and I’m sure others that I didn’t have contact with made the process so smooth and quick. Emails and calls were always answered promptly, everyone was extremely professional, but I also appreciate the lightheartedness and awesome personalities. I would recommend this company to anyone considering a VA refinance! Thank you!"
R
September 1, 2020
"Thank you Brandi Reynolds and Kristie Head for your professionalism and timely assistance during our house refinance process. You were knowledgeable, informative and precise when providing answers to our loan questions. Great customer service overall!"
William
August 20, 2020
"A very positive experience with Veterans Loans. We had bid our home refinance with 4 different lenders and absolutely made the right decision choosing Veterans Loans. Brandi was incredible to work with. She was completely transparent and true to her word in adjusting our rate should they fall which they did. She was very friendly, easy to work with and quickly answered any questions we had. Our positive experience has lead us to refer multiple friends and family to Brandi and Veterans Loans."
Steven